First off, I realize all of this has been said before, and that this post won’t change anything or miraculously “fix” what is clearly a less than perfect system. I also acknowledge that those facts pretty clearly make this a “vent” post. None the less…
Luck should not be the primary determining factor in my roster progression. It just shouldn’t. Playing for 920 days, placing well in every pve/pvp event, and spending a not inconsiderable amount of money should be enough to allow me to advance my roster as well as anyone else in the game (excluding the obvious few players). But it’s not. Cause I’m not lucky.
When 5s were announced, they were presented as something that you “build over time” and/or a “gradual achievement”. But in actuality, they’re more like the lottery. You either get lucky, or you don’t. My argument is that I shouldn’t be on a 1/40 streak on 5 pulls from LTs, a 2.5% success rate. It just shouldn’t happen (particularly in a month when I’ve dropped $340 on mpq-I know that shouldn’t matter…but come on, money matters). People who have played less days, scored/placed much lower in events, and spent less money shouldn’t have 5* rosters far superior to mine because they’re pulling them at a rate of 17.5% to counterbalance my 2.5%.
The second part of this “lottery” is customer service. When you submit a ticket to complain about your utterly atrocious pull rate, you have a num% chance of getting “Response A” or “Response B”. Those cut-and-paste replies will be identical in all but a sentence or two, in which “Response A” will say “we’re sorry there’s nothing we can do” and “Response B” will say, “as a one time exception for your loyalty…yada, yada, here’s a free cover.”
What am I asking for? A fair chance to progress like everyone else, I suppose. I’d like to see a system in place were everyone could get close to that advertised 10% pull rate. Yes, I’m aware that it isn’t a guaranteed rate, that it’s all chance. I understand that. That’s the problem. I wish the developers would consider a system in which you were guaranteed a 5* pull in 1/12, or 1/15 covers. See, I’m not even asking for the full 10%! Just something in the ballpark. In the meantime, I think when I go 30+ LTs without a 5* pull, and I submit a ticket complaining about that fact to CS, the response every time should be “we’ve checked, and the the numbers you have provided are accurate. Here’s your oml cover.” And no, I don’t mean as a one time exception.
Rant over.