Am i the only one who no matter how many 2 star or better tokens i win or get from the daily boosts or pay for with hero points always ends up with bag head spiderman? I have used 10 2 star tokens and EVERYTIME ive gotten bag head spiderman 
… there has to be something wrong with this.. i submitted a help ticket about it and never heard anything about it.. i just got a token and again im sitting here looking at bag head spiderman… I know there have been posts about statistics.. but we all know what Mark Twain says about statistics “There are lies, damned lies and statistics.” 
If your ticket ingame was not responded to, write an E-Mail to support, the ingame tickets have a tendency to vanish on the way. (If it’s more than 1-2 days after you wrote the ticket now and you still haven’t heard something)
But regardless of this, I would say it’s bad luck, but they are sometimes generous in such cases.
Personally thought this was a post saying that Bagman was the bug, and needs to be fixed…
I used to get bagman all the time, but thankfully I haven’t seen him in a while.
ive gone through 3 more tokens and they have all been baghead spiderman… either i have a curse or the randomization is not in my favor