I just booted the game up after the server fiasco, and the first thing i saw was the (hard earned) blue Hood alliance award cover. Right after that the game restarted because I was apparently logged out. After restart I got the rest of the awards, but the blue cover was gone.
That’s just unfair, losing the cover I need badly because of developers’ tinikitty. Thanks anyway.
The same thing happened to me. Im really mad because the blue is the one i most want. Is there a way to get it back?
Open a customer support ticket and explain clearly what happened. It may take a couple days, but they should be able to restore your missing cover.
Nada.
Guess their server crashing is everyone else’s problem… Well, nothing new on that front.
I had the exact same thing happen to my Purple Deadpool Alliance reward. I entered a ticket this morning.
Will update this thread when I find out if/when I receive the award.
I mentioned this on a previous post awhile back. Same thing happened to me a few months ago and I emailed a customer support ticket. Waited a week without a response and had to send a reminder, but they eventually responded and got me my missing covers. You’ll have to be patient and a little persistent, but you’ll get those covers.
D3 has been helpful with each ticket I’ve submitted about losing rewards, including my accidentally selling my 1st red Human Torch cover…