Can't preview Masterpieces [Fix Coming Tomorrow]

Title says it

//Edited Title -Brigby

Clicking the ‘view cards’ button in the vault doesn’t work. Curiously it’s only broken for masterpieces… I wonder if the current rotation is actually empty..

can’t preview either

Yup. Same here. My guess is some genius forgot to put the set together before the timer ran out and it’s either empty or with the same cards as the previous set. Any brave soul with 400 jewels willing to open the mystery box?

I tried it. No worky. Purple things deducted. Ticket sent to CS.

You sir, are a brave soul!

I also tried. Lost purples and no new card. Sending in ticket now.

You guys’ faith in D3go are astonishing…

As a programmer myself I’m astonished by bugs like these… Code requiring manual changes on a bi-weekly Base, and if you forget it just breaks? Surely you can either implement a fallback set or make it hide the element in the UI when empty… This is really basic defensive programming.

Hi Everyone. Apologies for this issue. I have passed along all of this information to the developers, and they will investigate to see what’s going on.

If you have not received this Elite Pack when attempting to purchase it, please send in a customer support ticket. Thank you.

d3 programming anstonishes me every week with all the *** that happens all the time, still…must…play…this…game

Hi Everyone. QA has investigated this issue, and it turns out that it is purely a visual bug, which is anticipated to be fixed tomorrow.

Apparently players still receive the card (as in, the card is properly added to a player’s profile), however it is not displayed in their card inventory.

Slight update: Preview still doesn’t work, but packs do now.

Got my 2 elite packs refunded back. And of course opened them to re-test.
Good: animations played as normal and cards are visible in inventory after, in picture and name.
Bad: 2x same card. Really? And not dark rit or something useful…neheb the “worthy”. Ugh great. Whatever.

EDIT: slight error still. Now that I recall, the mana symbol during pack rip animation was white for the second one, but neheb is multicolored and not white. Weird.

@Brigby FYI - the same bug happens with the amonkhet packs that have a higher drop chance for new cards

Retracted.
Sorry busy eating crow…

@Furks
Are you saying that opening your AKH cards are not showing up in your inventory, or that the card preview isn’t available?

@Emanon2000
Was this a Customer Support interaction that you are talking about? If so, would you mind private messaging me the reference number, so I can take a look at it? Thanks!

@Brigby - it seems to be fixed, I guess whatever fixed the masterpieces also fixed this

@Furks
Ah! Glad to hear that then :slight_smile: