Chat Not Working After 3.7 [Fix in 3.8]

Magic: The Gathering - Puzzle Quest MtGPQ Bugs & Technical Issues
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This discussion was created from comments split from: 3.7 Update - Can’t See Upcoming PW’s?.

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In game chat isn’t working for me after 3.7. anyone having the same issue?

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@Dropspot Moved comment into independent thread in Bugs & Technical Issues section

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I also cannot see the chat after the update. I’m using a Motorola 4x Android.
Client Version: 3.1.0.33778
Data Version: 3.7.0.33786 (5)
Server Version: 2.6.0

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I’d like my in-game chat to work again.
I am all alone in the darkness of my coalition.

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@Dropspot @ShadoeFire @BlessedOne May I ask what devices you’re all playing on?

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Motorola x4.

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Short list of affected devices:

Xiaomi mi a1
Samsung Galaxy S9 plus (x3)
Samsung A6
Samsung Galaxy S8 (x3)
Pixel 3 xl (x3)
ASUS zenpad
Note 8
Oneplus 7 pro
Samsung Note 9 (x3)
Huawei mate 20 pro
Oneplus 5
Moto Z2
Pixel 2

All updated to Android 9 or 10.

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Add in Huawei P20 lite

Main account: chat not working.
Alt account: chat working normally.
Both on the same device.

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I’m rocking the same as ShadoeFire
Android 9 on a Motorola Moto X4
I have not been able to crack wise with BlessedOne since the chat log disappeared 2 weeks ago.

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@Brigby Samsung S9+

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Hi Everyone. I spoke with the team, and it turns out that the issue is primarily affecting players that are using a device with Android 9 as their OS.

This should be fixed in the 3.8 update.

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I think the issue came back. I had chat problem last year, then it was fixed, and now I have it again - I cannot see chat messages. Sometimes I can see only the latest one, and sometimes no messages at all. It was good in March, and happened somewhere in April. Please fix it!

Phone: OnePlus 3 A3003
System: Adroind Oxygen 9.0.6

14

The chat function works, but messages have disappeared from my history so, there might be an issue

15

Chat is working again, at least for my account.