Daiane - Oktagon's Community Manager

Hi Everyone,

We are excited to announce that Oktagon will be having their own internal Community Manager browsing the forum and helping players out:

Hi! Nice to meet you all! Let me introduce myself. My name is Daiane and I’m the Community Manager of the Oktagon Team. From now on, I will be on the forum reading your suggestions and answering some questions.
I know many of you are excited about having an Oktagon team member engaging with the community, so I wanted to let everyone know more about her role here, and what players can expect from her.

For now, she will primarily be focusing on discussions that involve the more prominent development problems that Oktagon can assist with resolving. (For example, Coalition account lock-outs or the Booster Crafting bugs that occurred during launch) She will be on the ground-level, keeping an eye out for major issues like these, so the team is able to react even faster. For the minor issues that don’t dramatically impact player experience, please continue to use the Bugs & Technical Issues sub-forum to report them, as I will still be sweeping through that section to compile those bugs .

She will also be proactively gathering and responding to feedback, however I must respectfully request that players be mindful when choosing to tag or message her. We know that players are very passionate about many elements of the game, so we want to make sure that her time on the forums is spent as efficiently as possible. If the topic is not of pressing concern, then please reach out to myself or Lakestone instead.

With that said, please join me in giving a warm welcome to Daiane, Oktagon’s Community Manager!

Welcome Daiane!

looking forward to your precense here. If we seem rough and angry, its because we truly care and love this game.

People wanted RTO to be amazing, and were excited for ixalan. So remember that when we seem ungrateful and whiny: its because we want the best for the game :slight_smile:

Greetings Daiane!

What Thuran said, except not all of us are rough and angry. Some of us are super duper friendly :slight_smile:

Thanks @FindingHeart8, you shouldn’t have! =)

Welcome Daiane. It is encouraging to have someone from Oktagon join the fray.

If you are interested there are several live chat servers populated by hundreds (if not thousands of MTGPQ players) using Slack or Discord. This allows us to share information, chat in real time, share pictures (much better than the forums), and generally discuss everything (MTGPQ and otherwise). If you think bugs get detected quickly on the forums, it is practically real time in these chat programs.

Anyway, it is a great way to communicate with a more collaborative feel because it is easy to have a back and forth rather than a disjointed wall of text that is the crux of most forums.

We would LOVE to have you join us in one or more of these. And even though we are spread out across about 4 different servers, we are all pretty welcoming and could probably all pick just 1 to engage with you in.

PM me or practically any active member of the forums for an invite. We promise to be nice =)

Regardless, welcome aboard!

Well this is cool. I don’t know if I’m prescient somehow or this was a result of me asking for this. Regardless, I’m super pumped! Welcome Daiane we will endeavor to show the utmost respect and are very pleased to have you with us

Welcome Daiane – nice to have you aboard!

Ask and you shall receive

God bless you Daiane and good luck.

Very happy to have you on the board, as regular communication from the top down is something that we have needed for a long time!

Welcome!

(PS. I’m Australian, I’m glad Rabid Wombat has the right forum picture again but I’d be careful about believing them about being “super duper friendly”, they are probably trying to be, but rabies is a special form of perception bias and they may be head bumping your leg to death so you’ll fall over and they can steal all your carrots.)

This is an example of the kind of terrible humour you may come to expect.

why would a wombat try to steal your carrots when your wallet is so much more valuable?

Emphasis mine. Looks like they’re trying to aid in the team’s turnaround time on hot-button topics that may be able to be fixed quickly.

Brigby gets tagged in every other thread so I think we’ll be doing alright if we can aim for every third thread, right?

Welcome, Daiane!

It’s Australia. The carrots are more valuable.

Welcome Daiane!

Welcome Daiane!

I’m going to crawl back to my cave to avoid being pelted with additional Dad jokes :wink:

It’s great that there’s a way to prioritize issues, and think having a dev-on-the-ground is a fantastic addition. Welcome, Daiane!

I’m also glad that Brigby welcomes people tagging him for issues that aren’t of pressing concern. We appreciate all you do, Brigby, and just knowing that option is available–that your door is always open–does wonders for community morale.

Alright, so we all agreed not to overly mention @Oktagon_Daiane but I noticed that no one has mentioned her nor has she seemed to say anything. What’s the scoop Daiane? Are you reading the forums? Any plans to say something to us?

she did go through the thread and like some of our posts.

Starting with me