I’m trying to join the event Face the Hydra but after paying the entrance fee the event shows that I haven’t paid. The crystals are removed from my account but that’s all I get.
I tried several times, before and after the event started. I tried to reboot the phone and the app each time. The last time I tried, I reinstalled the game but the result is the same… Crystals gone and no access to the event.
Is anyone having the same issue?
Hello @Marioneta
I’m truly sorry about the delay.
If you still want to get this checked, please open a ticket with our Customer Support.
You can open it through the game, on “Settings” → “Help Center”
Thank you for your patience,
Marcela.