FB save option killed my good account :(((

Marvel Puzzle Quest MPQ Bugs and Technical Issues
1

Hi there…

I have actually 2 accounts.
1 when the game started i played several weeks and due the lack of time i stopped.
And the second account i started hmmm i guess 1 month ago or so (because i couldnt get my old account back - that FB thing didnt work for me).
And the second is actually my VERY good one.

So the problem is, the german translation for the FB save thing is a bit missunderstading. So i tryed to save my second good account to FB, and BOOM, i think i got my very old first account icon_e_sad.gif
((

I belive my ingame name was coRexx (with the second account). I also just bought 20000 HP just before that FB thing happend (i guess 15 minutes ago - if that helps).

I hope there is a possibility to restore this account, otherwise i am so done with this game (and i was actually quite a big spender).

with regards

a sad MPQ player icon_e_sad.gif

PS: if you need some cover data, i acutally had about 22k HP, 3/5/5 sentry, and the most recent cover i kept, was the third yellow for my 2*Thor (should be 5/3/5 on this account)

2

If you guys need more information, please ask (i dont really know what is needed for such things).

When i now start MPQ, i have my very old account “coRex”, but as i said, i want the newer one “coRexx” back icon_e_sad.gif
((

thx in advance.

3

Please submit a customer help ticket, those guys should be able to help you.

4

Thx, E-Mail sent.

I hope they can help me, i really like this game icon_e_sad.gif
((

5

they don’t work on the weekend, so they will get to your ticket on Monday. I hope you can hold out until then.

6

i will lose the chance to get 3* human torch, but if i get my acc back, that would be no problem at all :confused:

7

PM sent. Please let us know if you account is back to normal now or not. Thanks!

8

Awesome guys!

Got my account back.

I REALLY appreciate your support icon_e_biggrin.gif
THX!

9

Great to see they helped you out!
I’ve always feared this as well if my iPad went out or something to get it transferred to a new account!