Anyone experience total loss of game data. And yes - I did not store in on Facebook.
I was in the middle of a challenge in an area with poor reception. Game restarted and now I get a splash screen on login directing me as a new player to the tutorial.
Please open a ticket with Customer Support at: http://www.d3go.com/mpq-support describing your issue. This should get you started on the track to recovering your lost account.
Thanks Ducky. Have already done that.
Hoping someone had a magic solution that could get me back on-line asap. I didn’t realise how much I enjoy this game until now that I cant access it.
I have the same problem. It is hard. I don’t want to start over.