Infinite issue with Indestructible gems [Can’t reproduce]

Magic: The Gathering - Puzzle Quest MtGPQ Bugs & Technical Issues
1

Just had to force quit a match in CotC because Atheros, God of passage was a red gem, Black Market was a red gem and the indestructible gem for the event was also red. Because the color change occurs after resolvement of a gem match. They went infinite trying to resolve a 3 red gem match. When the timer came up, I choose yes to stop it but it resumed the issue. (I kind of expected that it would, but I did have hopes that it might)

Anyways, Devs could we maybe have the timer halt all gem matches right then and there too? Just a thought.

Thank you

2

Thank you for the feedback!

This issue is now under investigation.

3

We could not reproduce this issue. If you face it again please let us know.

In order to help us, please provide the following information if you have it (you can PM me the answer if you prefer, or send it to Customer Support in-game):

  • A screenshot of the battle log?

  • The Planeswalker you were using and its level.

  • Which Event and Node.

  • All cards in the deck and possible interactions that might have happened.

Thank you,

Marcela.