The developers are aware of the increase in crash reports and have been investigating. They hope to have any needed fixes implemented in the R106 update. We apologize for the inconvenience and are working hard to make corrections.
The next major patch? The game is unplayable at this point. I’ve been unable to play the Simulator at all today. 0-3 with 3 crashes. Best of all, I get penalized by having to use health packs to heal my characters.
Is there a chance for receiving some compensation due to this crash issue (as well as the “damage from previous wave nodes get applied to current ones”)? I at least have spent 3 healthpacks so far far for crashed battles. It’s not a lot, but seeing that this shouldn’t happen with QA, I think a compensation for us affected players would be fair. Also considering that the people in my alliance (probably all active alliances) are currently really bummed at the quality of your patches lately, and it definitely has affected our investement in the game.
Has anyone on iOS completed TBE on today’s DDQ? It crashes on wave 2 or 3 every single time for me and I’m not sure it’s worth wasting the health packs if wave nodes are literally impossible at the moment. It crashed on the “Victory” banner for UtS, but I still got the win at least.
I’m really hoping this can be hot-fixed, as the next patch could be a long wait…
So, they’re working on a fix, for the next release? What are we supposed to do in the meantime?!? I cannot play the game because it keeps crashing in the middle of a fight, causing me to lose the fight and damage my team. Since I can’t play, I’m not able to earn rewards. I’m missing out on ISO, covers, health packs, and hero points!!!
The number of bugs in each new release is COMPLETELY unprofessional, and unwarranted in a game of this maturity. I’m a software engineer, and if my team released a product this buggy we’d get canned!!!
Seriously, I cannot play the game right now - so I’m just supposed to sit on my hands until the next release? That’s tinykitty to the max.
still crashing, just lost a fight (for a crash ofc) while hop for 1000 point cover…ended at 990 …opened a ticket but i wont get nothing for sure, cover or even 150 HP wasted for a useless shield (not counting ISO used for skip tax)
Trying to add more information to the pot. I crashed twice in a row on “Under the Sea” right before I was going to kill Dr. Doom, but on the third run I killed him quicker, and then I was able to finish without incident. Could be a coincidence, but thought I would mention it. I think it’s possible that in both of the first 2 cases, he was about to try and use Diabolical Plot to add a trap and there were no good tiles left.
Why would it not be relevant to post that you’re also having problems? In the past, they’ve always asked for people to report what’s going on. I didn’t have any of these issues until today, after updating to r105. My game has crashed twice on the 2* wave node in ddq.
I’m on Android, Samsung Galaxy S4. Most other previous reports I saw were for ios or steam, and were from r104. I restarted my phone. Went for the 1* node in ddq, beat it, went to the big enchilada node, beat it, figured problem solved. Went back to under the sea node, this time with 3 other 2*, since my first 3 wouldn’t have made it thru due to the first 2 crashes. Game crashed. Restarted my phone, tried again, game crashed. Put in another 3 2*, game crashed. Not trying to burn health packs because of this, so will wait til later when some of the 2* have enough health to make it thru, if the game doesn’t crash.
Would be helpful if I had the 25% quicker healing from the VIP, but that reset on me too, so CS gave me 28 health packs as their alternative. When I tried to sign up again, the game said purchase was not able to be made, but I was charged. So CS gave me another VIP bundle since I had been charged for it.
I was not experiencing any issues on iOS under R104. Updated to R105 this just now. Completed the DDQ “That guy from that place” node; went to do Under the Sea and it began crashing, once immediately before the fight actually opened (with no loss of health); the second time partway into the fight, with the resulting loss of health.
I’ll (try to) make my second clear of the Madripoor sub for Meet Rocket & Groot later and update with anything new.
It’s helpful when the devs acknowledge a problem and request further info. If they acknowledge a problem and say they’re working on a fix without actually asking for more info, further posts of “I’m seeing this too” or even “I’m seeing this on X phone and Y operating system” just clog up the thread.
That’s not to say nobody has useful info, which is why I didn’t lock the thread. If someone has a consistent way they can trigger crashes every single time, or has a workaround to share with other players on how the minimized crashing, that sort of thing is absolutely welcome.
The developers are aware of the increase in crash reports and have been investigating. They hope to have any needed fixes implemented in the R106 update. We apologize for the inconvenience and are working hard to make corrections.
Thank you.
[/quote]
Seems like the “developers are aware of the increase in crash reports and have been investigating”, not that they’re aware of the cause of the crashes, just that they’re “aware of the increase in crash reports”.
“They hope to have any needed fixes implemented in the R106 update.” They didn’t request further info, but they did not say they didn’t want any further info.
None of this really matters regarding my issue, which is repeating, and may not even be linked to this problem, since mine didn’t happen until today, with R105. The Under the Sea node is the only node that my game crashes on, that I’ve encountered so far. It’s crashed 6 times, with 3 different team compositions. I can’t get thru the first round, without the game crashing and returning to my phone’s home screen.