We are aware of the issue with Door 1 of the Strange Sights event crediting less points than intended, if you choose it first. We have had some difficulty in identifying the origin of the issue, so it is unfortunately not fixed for this current run, however we have implemented new methods of tracking data for it. This new method should allow us to dig deeper into investigating the issue, and identifying a fix.
We apologize for the inconvenience, however we would certainly appreciate if players could submit a support ticket, if they encountered this issue. Regardless, our team will be working as quick as possible to identify the issue, and develop a fix for it.
Update: The team has identified the root of the issue, and a fix has now been developed for it. This will be applied starting in the next run of the event. Everyone that was affected by the bug will be receiving a gift sometime next week. Also, for those players who would’ve achieved better awards had they acquired the missing points, we will be providing them an additional gift as well.
Update 2: The gift has now been sent out to players that were directly affected by this bug.
To be clear, the issue he is speaking of, is that you get less points only if you choose Door 1 first. So it is not an issue that effects all players equally and can be circumvented if you choose door 2 or 3 first. Probably good information to include.
Just get rid of Door 1 as an option to start the PVE. If it seriously takes 3 times to not fix an issue after being reported the first time, then just code Door 1 out as an option to start the PVE. “We are looking at the issue” kinda becomes redundant when there are still issues with multiple parts of the game that have been reported and not followed up on. For a 7-figure company, may be worth it to have just a couple guys in a separate “fix bugs” department. Maybe they will get Daken’s blue fixed and Gamora and Black Panther’s broken TU countdown tile fixed, as well. Otherwise saying things like “we don’t ask anyone to be our beta testers because we won’t pay you but please send in your input thank you” doesn’t make the company look too great when these things come up.
Don’t forget about fixing the Wave nodes. That issue has existed since day 1, they finally acknowledged they’re aware of the issue on March 2017, yet it still is not resolved nearly a year later. The simply solution would be to stop putting passive enemies at the start of a wave (3* Captain Marvel and Hulk) but they’re still there.
Yeah gotta wait till sub 2 to see whether it’s only limited to sub 1. This time it’s different as you reported that other slices are affected as well. Who knows maybe sub 2 will also be bugged.
Would be hilarious if the bug affects all slices and all days you join, effectively eliminating the bug. Not how I would have fixed it, but would work in theory.