# Known Issue: Support@d3p.us Email Currently Unavailable (4/14/17) **URL:** \ **Category:** MPQ News and Announcements\ **Tags:** customer-service\ **Created:** [April 15, 2017, 6:49am UTC](https://forums.505go.com/t/known-issue-support-d3p-us-email-currently-unavailable-4-14-17/35226 "2017-04-15T06:49:57Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![LakeStone](https://sea1.discourse-cdn.com/flex023/user_avatar/forums.505go.com/lakestone/32/23513_2.png) [@LakeStone](https://forums.505go.com/u/LakeStone)\ **Post date:** [April 15, 2017, 6:49am UTC](https://forums.505go.com/t/known-issue-support-d3p-us-email-currently-unavailable-4-14-17/35226/1 "2017-04-15T06:49:57Z")
_UPDATE 11:30 AM PDT - 4/17/17 - This has now been fixed and all customer support communication channels are working. Thank you for your patience!_ Hi Everyone - I wanted to share a note that one of the email addresses that some players reach out to us for customer support is currently unavailable. If you normally email our customer support team via [support@d3p.us](mailto:support@d3p.us), we ask you to reach out via [mobilesupport@d3p.us](mailto:mobilesupport@d3p.us) or via the in-game FAQs for the time being. We expect this issue to be only temporary and will make an announcement when [support@d3p.us](mailto:support@d3p.us) is available again. Thank you.