Known Issue: VIP iOS Purchase Errors

(06/20/16 - 10:35 AM PST)

Hi everyone,

We are aware that iOS users are receiving error messages when attempting to sign-up for VIP. We are working to correct this as quickly as possible. Please hang in there as we get this sorted out - and thank you for your interest in the new mode!

Version R103: VIP!

Version
Implemented
Poorly

Well, IOS users, I just bought VIP on my Android, and I gotta say, you’re not missing much icon_lol.gif

I really hope that one of the exciting new features coming soon includes new types of content, other than just new character releases or additional requests for our money. Or even more of the non-timed, true pves and boss battles that we’ve already enjoyed, just more often than a few times per year.

Have any ios users gotten it to go through, or is it a 100% failure rate? How does this not get tested beforehand?

I dont even have the option to purchase it in my game

For me, it’s more like it never even tries to go through… I get the message immediately. It isn’t like it’s contacting the Apple Store and failing.

Some android users are even on their second day already even though they joined after people that still have 20hrs left until they receive their second reward.

All while us Apple users are twiddling our thumbs.

Hey David from d3,

Any word on what the trouble is and an expected fix time/date? The error is instant and is like it doesn’t even try and contact the App Store to check payment. It dumps out too fast…

B.

As I mentioned in another thread it is not just iOS. I am having same problem on my android phone when using the Amazon App Store.

On the one hand I’m thinking, “eh, stuff happens. It’ll be worked out tomorrow.”

On the other hand I’m thinking, “boy, I’m playing the final sub grind of this new character release event and now I’m at a real disadvantage to Android users who can heal 25% faster. That REALLY sucks.”

I think the latter hand is winning the tug-of-war.

Even boosted, characters take longer to regenerate than an end of sub grind.

Yeah, it feels to me like a problem in the client.

Still have not been given the option for vip on Android.

icon_lol.gif

Perfect.

Im on droid. No option for vip whatsoever.
just updated…
still no vip

smashing the life out of it

Go to play store and then my apps and choose the MPQ update.

Edit: oic it has disappeared for those that didn’t buy when it first came out. They must have had to pull it to tweak it.

iOS, no option after update. Take my money???

Already did that. Nothing.

I’m on Android, updated to 103. No button. icon_rolleyes.gif

Same here