I just found this on their website:
That’s at least something but I’m not sure if this fix includes the different sizes of ladders or the point setbacks or both.
I’m still having issues
It’s not fixed. The ladder is still resetting scores.
Screw this game.
@kore : if you can, please change the thread label, it’s not fixed. Thank you.
Keep reseting every few games
Not fixed 
