Loop detector failed in opponent turn (Kaervek related) [Investigating]

Magic: The Gathering - Puzzle Quest MtGPQ Bugs & Technical Issues
1

In the Hallow Eve’s event, I use Kaervek to kill my and the opponent zombie to slower the game for easier objective.
However, 3 of my game go into infinite loop and I am forced to quit and lose. In 2 of the games, loop happen when opponent have “Graf Harvest”. And in 1 of the games, loop happen when opponent have “Relentless Dead”. In 1 of the games, I found that the loop detector is working in my own turn.

In image1, you can see that the log said “Graf Harvest was triggered x22”. In that turn, loop detector have shown up and I am able to say YES to kill the loop.
Image1: https://drive.google.com/file/d/1Wubk7CaL7HC3GCdqjGfpQulCA6uzBK3f/view?usp=sharing

But in the very next turn, the loop detector failed and infinite loop happened like image2.
Image2: https://drive.google.com/file/d/1hFd_X33vBEqBeh8PyGjVeSTh73Fd5WsY/view?usp=sharing
I should also mention that, in this turn, the loop detection count down bar had shown up on the top side of the screen.

Hope that it might help the debugging work.

p.s. I think that thoseKaervek loop is ok to exist and could be fun mechanic. But it must be able to be stop loop when needed, like all other loop in the game.

2

Thank you for the feedback, this issue will be investigated!

In order to help us, please provide the following information (you can PM me the answer if you prefer, or send it to Customer Support in-game):

  • A screenshot of the battle log?

  • The Planeswalker you were using.

  • Which Event and Node.

  • All cards in the deck and possible interactions that might have happened.

Thank you,

Marcela.