# Lost the entire game data

**URL:** <https://forums.505go.com/t/lost-the-entire-game-data/25187>\
**Category:** MPQ Bugs and Technical Issues\
**Created:** [May 24, 2016, 5:31pm UTC](https://forums.505go.com/t/lost-the-entire-game-data/25187 "2016-05-24T17:31:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Powerdrive](https://avatars.discourse-cdn.com/v4/letter/p/e495f1/32.png) [@Powerdrive](https://forums.505go.com/u/Powerdrive)\
**Post date:** [May 24, 2016, 5:31pm UTC](https://forums.505go.com/t/lost-the-entire-game-data/25187/1 "2016-05-24T17:31:27Z")

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Good morning, can someone help me please.  
I got some Kind of Net work erros data and i cant get my game data.  
I used my facebook acount to do the backup but doesnt work

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**Author:** ![Dayv](https://sea1.discourse-cdn.com/flex023/user_avatar/forums.505go.com/dayv/32/7020_2.png) [@Dayv](https://forums.505go.com/u/Dayv)\
**Post date:** [May 24, 2016, 6:10pm UTC](https://forums.505go.com/t/lost-the-entire-game-data/25187/2 "2016-05-24T18:10:13Z")

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You should open a customer support ticket here: [http://www.d3go.com/mpq-support](http://www.d3go.com/mpq-support)