Anyone else still waiting for them to fix this/reimburse the missing iso? I wouldn’t ask but since it has been like a week…
I got the typical bs “we are aware of this issue” blah blah blah from CS. I’m not sure they understand that being aware of an issue isn’t the same as fixing an issue.
Got a reply finally. Apparently they are sending mass compensation out for this… we’ll see! 
sure hope so!
I like mass compensation. Some yellows peggys will fix everything guys!
10 days later… still nothing
I feel like I was given the run around. Not impressed with CS. Not impressed at all.
Be carful they might give you a sacraic response, lock the thread, and move it. It is very apparent that they do not care about their player base.
So, about that compensation… is this going out before the next anniversary?
Did they say, “We’ll be sending out mass compensation,” or did they say, “Because this issue was so widespread, any compensation will be en mass”? If it’s the latter, they say that anytime there’s a problem like this, and it’s no guarantee we’ll get anything.
Still nothing. Almost 3 weeks and the tickets I send in say they will be taking care of it. Question is…when?
I’m still waiting as well. I don’t appreciate the run around and 3 weeks is more than enough time for compensation to have been sorted out for this event. Seems unlikely we will ever get anything at this point, but I will reply here again to keep this at the top.
Fighting for D3 to solve their own mistake is quite the frustrating process 
I finally got a cut and paste response on Halloweeen that they “were unable to offer compensation.” I doubt I’d have gotten that if I hadn’t written again and demanded a yes or no answer, considering I filed my initial ticket with them October 9.