MTGPQ very slow almost stuck

Magic: The Gathering - Puzzle Quest MtGPQ General Discussion
1

Since the latest release 8.0, mtgpq on Android has often become very slow, slowing down the whole phone almost to a stuck it furthermore the phone also overheats a lot.

Has anyone the same issue?

1 Like
2

I have not experienced this, nor have I heard anyone else complain about this issue.

Could you try to elaborate on what you are experiencing?

Do you experience the slowing down in

  • Home
  • Shop
  • Planeswalker
  • Cards
  • Event

Or is it while playing an individual match, if so what event is it.

The overheating sounds very annoying does it happen immediately after starting the app or is it only after a specific interaction?

3

It happens during events, not a specific one, swaps are slow, card selection is slow everything is slow also my phone becomes slow and then phone temperature grows up, when I close mtgpq, phone come back to work fine.

4

Thank you for your reply.

So this slowness happens immediately after starting a match?

Does it happen with every PW you play with?

Also since this error (according to your OP) occurred after the update, it could be associated with a new mechanic, so what happens if you play with only Origins and other old sets?

Sadly, I think it is an hardware issue and I expect your only hope is to make a ticket and get the devs to investigate their code (if they have the time).

5

There have been reports of a significant memory leak on the subreddit: https://www.reddit.com/r/MTGPuzzleQuest/s/P0Y0YmIFtN

It’s definitely worth submitting a ticket to support for this issue so that the devs can look at the problem. I hope you’ll come back and let us know what you find out!

2 Likes
6

I have been having the same issue. Since the update, the game is VERY sluggish. Sometimes it is so slow, that the UI doesn’t detect the input from my taps and swipes. It is terrible. I have to restart my phone to get it somewhat responsive again.

1 Like
7

We definitely need a report of this issue so we can investigate it better. Please contact us through this link (opening a ticket in-game sends us more information, but if the game is so hard to navigate as you describe, there’s no point in requesting that ^^).

In any case, we’re sending both this topic and the Reddit one to our dev team. Thanks for letting us know about it and for the great guidance you’ve provided to LW76 regarding this issue.

1 Like