NEW UPDATE CRASH GALAXY PHONES

When the update came up, the game doesnt initiate anymore.

I’m on a samsung Galaxy S3, and I’m still ok. What exact model of Galaxy are you running, and what Android OS version? Submit a support ticket as detailed in the sticked thread, and include that information, it may be useful. (Posting it here doesn’t hurt either, but the ticket is the important thing).

Galaxy 2 Version 2.3.6.

galaxy blaze 4g android version 2..3.6. t mobile.

ticket submitted to email address

Yup, can’t get in, I get the error “Failed to load system file (Error 0) Please try reinstalling” Since I can’t play your game anymore can i get my money back? It’s an Android Samsung Galaxy S2 T-mobile version 2.3.6

Galaxy nexus, android 4.3, update also broke the game

Yikes! I have a Galaxy 4, Android 4.3. Thanks for posting this; looks like I won’t be updating until this gets resolved.

Updated won’t open now just keeps loading. Galaxy S4 4.3
Uninstalled reinstalled a couple of times what about my characters and all the time I put in to build them up?

After sleeping and restarting the phone it works now for me.

Galaxy S2, Sprint, running 4.1.2, works fine

I hope you linked with Facebook… otherwise you’re probably screwed.

If you didn’t link w/ FB then support can restore the profile as long as you have the PvP name.

I’m personally using a Samsung Galaxy S3 (Jellybean, with firmware 4.3) and have updated the game yesterday, and have yet to see any problems. Not sure how you guys are experiencing problems

For me, I kept skipping the update yesterday until it was forced on me (it just started updating on its own). I was in a panic, but thankfully the game still worked after the update. Galaxy 4, Android 4.3

I know this is not really helping, but figured that maybe this little bit of info might somehow be of help for the devs.