No reward for lightning round

I started playing Magneto’s LR this morning a little bit before it ended. The last game I played was launched before the end of the event, and my final points tally was just above 50 (maybe 51 or 52 - I know it was enough to unlock the standard recruit token). However, I never received the token, and the response I received from the support team when I asked to be given the token I earned was basically “tough s—, our records only show you with 27 points.” Every other event has given me the proper rewards for progress earned when I started a match before the event ended, but didn’t finish it until after the event ended.

I feel that support has really dropped the ball on this one. I just want what I earned – the standard recruit token, even though I’m likely to get nothing better than a Level 1 one-star cover when I redeem it.

They still refuse to award the token. I guess I’m going to have to rethink whether I spend more money on IAP. I just want the stupid effing standard recruit token that I earned. I really wish I’d taken a screenshot. icon_e_sad.gif

Did you win before the deadline? Starting a new battle within the time limit does not guarantee that the points will be counted.

I believe I did, but can’t say for sure. Maybe I’m alone in thinking this, but if you start a match during the event, you should be credited for your progress. Whether I’m in the right (as I feel I am) or support is, I think it would be proper for them to just give me the flippin’ token.

No, you have to finish the match during the event to make it count.

Which is why I wish I had taken a screenshot to prove that I’d earned the points.

Well, this morning, long after I had considered this matter closed, I received an email that they added the token to my profile. I just want to say thanks in public, since I was less than kind to them in public.

So what did you get?

A one-star female. Can’t remember if it was Storm or BW. Sold it right away.