So a few nights ago I opened 29 Legendary Tokens using Command Points that I had accumulated during the Season. I went 0 for 29 in opening a 5* cover.
This means that I am currently on a 0 for 70 streak of pulling a 5 cover.* Think about that. 0 for 70. *UPDATE: now 0 for 73 as of 4/12
Yes, yes, the ISO is nice. But let’s be honest. Many players open LT’s because we want the 5* covers. No doubt that some of the 4* covers have been needed and helpful. But at the end of the day, I want 5* covers. I already have all of the useful 4*'s fully covered and leveled. I am so discouraged right now at the system that you have created to obtain 5* covers. (And yes, I am aware that this is a #firstworldMPQproblem.)
Devs, is this REALLY how you want the system to work? And yes, that is a serious question.
I have opened eight 5* covers since they have been introduced out of hundreds that I have opened. (I do have 11 5* covers, however 2 of them came from daily rewards, and another after I complained to CS when my streak reached 0 for 40).
Eight covers. I have an alliance mate who recently went 8 for 32. In 32 tokens he pulled as many 5* covers as I have pulled.
Here’s a quote that I’ve been thinking about in writing this:
*“Every system is perfectly designed to get the results it gets.” *
~ Dr. Paul Batalden
Dr. Batalden would later say about his above quote:
“The observation invites personal reflection and awareness, the place where the lasting improvement of quality usually begins. By directing people’s attention to design, the words offer a powerful invitation to deeply consider how the present situation was created and invites its re-creation.”
Put simply: it is time for reflection on the system that players obtain 5 covers by.* This system is often producing the following results:
Frustration
Despair
Discouragement
Players quitting the game
So here’s an easy solution: have Legendary Tokens begin at a 10% pull rate for 5*’s and after each unsuccessful 5* pull, the odds of opening a 5* increase by 3%. It resets then at 10% once you open a 5*. This would be a SIMPLE fix, and make a lot of players feel much better about the Legendary System. You could add this code into the game within 48 hours if you wanted to.
Lastly, Devs, when you are silent on this issue and on others (such as the serious lack of ISO), when we don’t hear from you here, when we don’t get video updates, you demonstrate that you lack empathy with / towards your players (customers). Silence is causing your players to have an increasing sense of frustration, both at you, and towards the game. We don’t know what you think about these issues, and therefore your silence is causing us to assume that you just don’t care, and that the systems in place are working exactly as you want them to.
We want this game to succeed. But we’re tired. Tired of the silence. So here we are, waiting. Waiting for you to acknowledge that we’re here, waiting for some empathy, waiting to hear that we have serious concerns, that you hear us, and want to engage with us.
IGN: Foster