I think it’s just your reminder that his PVP event is starting/halfway done/ending. It’s a shame the devs never fixed the notifications so you can read the whole thing.
Yeah, their CS bot couldn’t figure out what you needed help with so you get to get frustrated and type it out a second time to get it escalated to a real person, maybe…
@mexus you should probably re-read the updated forum rules. There’s a bit in there about not posting CS messages. I can’t remember the wording, but the gist is don’t.
I understand why but on principle, personally, I don’t like that information sharing is frowned upon in any setting, particularly, when they have a history of applying CS policy inconsistently.