R327 Initial Loading Screen Bug (Aug 7th Update)

Marvel Puzzle Quest MPQ General Discussion
21

@Gymp28 said:
@Yepyep Reposting this here, in case it proves helpful

@PhoenixMagik said:
On iOS and locked out. Uninstalling and reinstalling didn’t work for me.

What worked for me the last time this happened (unity release) was to play through the prologue until I created a username. Submitted a ticket with both usernames, screenshots, and support restored my game. I submitted a ticket last night and hope it can be resolved today.

I appreciate your research! Thank you.

But … they fix it or they don’t. Kind of where I am.

22

@Yepyep they can fix your issue.

I had the same for a couple of weeks though and they didn’t reply to my tickets. It was not until
I asked in discord via PM to the devs in there that someone looked into it.

Took it as a holiday…

But tbh, all this **** is beyond absurd…

23

woke up, checked my updates and installed them. who’s gonna come on here and check first? this is the second time the game has crashed out in less than a month. not to mention it won’t let me link to FB to back up my account anymore.

24

Welp, this is … this is bad. I’ll just put it down for a while. I’m too worried about losing everything if I mess with deleting and reinstalling, and hey it’s just a game, right? I don’t need to play it. There’s other games. See y’all on the other side … maybe.

25

Did you get a restore account option when the game was loading?

26

It’s like these dev’s dont test anything for these updates. They are really testing the patience of the players. Hope it gets fixed soon for those who can’t get in

27

Lucky I haven’t had this problem but my suggestion (esp for those using Google backup) would be to exit MPQ and make sure you are logged into Google Play.

Whenever they have those free cover giveaways if you visit a website and enter your Id, I always have to close MPQ, go to the site via the browser and make sure I am logged into Google play and claim the reward and then open MPQ to get the free cover / HP etc.

So maybe you need to be sure you are logged into your Google play account in order to get the backup restored.

KGB

28

Don’t you think the first step should be turn off auto updates. You solution is useless.

29

The Maker is such an incredible villain.

30

@S0kun are you still keeping track of compensation or has it become too long of a list?

31

My android auto updated to build 327, so I had no choice in the matter. I saw blackscreen on startup and after winning a node. Restart fixed the issue.

You can blame management for making the decision to go to Unity with the known bugs but the devs blew this one. How was this patch ever released, where people are losing their accounts?

32

Additional bug, season pass gives out Fan Fav Season vault tokens instead of FF Season tokens, just a small one but someone has to Report it

33

Aha, then they ARE testing something! :joy:

34

@Bullroarer said:

@Yepyep said:
I’m not even part of an alliance, anymore. This is what I get. I’m a brand new account.

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Did you get a restore account option when the game was loading?

Not that I recall, but I’m also not familiar with deleting this app and reinstalling it. Until recently, it worked perfectly well.

35

Goodness. This update is a mess. The person that suggested unity should be fired.

36

Out of a cannon, into the Sun

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37

I agree 100%

38

@Hellblazer666 said:

@SaltnPeppa said:

Goodness. This update is a mess. The person that suggested unity should be fired.

I agree 100%

Just one person? Y’all are too nice.

39

Calling for people to be fired is gross.

It’s a phone game.

40

@rainkingucd said:

@SaltnPeppa said:
Goodness. This update is a mess. The person that suggested unity should be fired.

Out of a cannon, into the Sun

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My granny always said, if you want a mobile game shot into the sun, you gotta do it yourself. God bless her zombie bones.