Rating prompt has no option to stop bothering me [Devs Aware]

So, there are a few options here. One is that I’m pretty sure that on iOS these days you’re not even allowed to do the custom rating prompt you have: App Store now requires developers to use official API to request app ratings, disallows custom prompts - 9to5Mac

But even if that was allowed, it still needs an option for “no I won’t rate this, stop asking”. Not everyone leaves App Store ratings/reviews, and they shouldn’t have to dismiss this prompt so often (every day? haven’t tracked it).

//Edited Title -Brigby

Yes, it was really annoying so in the end I rated it 1 star just because of the annoying prompt. I had it come up at least once every time I restarted the app after closing it.

Hi @Eyris6. I’m sorry to hear that you’re receiving the app rating prompt so frequently! Once a day certainly doesn’t sound like the intended behavior, so I’ve passed this concern along to the developers.

Update: Looks like the developers were able to locate your account, and they have confirmed that what you are personally encountering, is in fact a bug.

We’re terribly sorry about this experience. They have opened a report, and will be investigating your account.

I am personally encountering this as well.

It also happens to me.

Thanks for looking into this @Brigby

Hi @Skiglass6 and @rafalele
How many times a day would you say you’re encountering the app rating prompt?

I get it 2 or 3 times a day, depending on how often I play. Getting really close to giving it 1 star for the constant pestering, and the fact the devs actively don’t listen to the players.

@naphomci It seems you’re also affected by this bug, as the frequency you’re encountering seems much higher than intended, if you’re getting it 2-3 times a day.

Thankfully the developers are aware of this issue now, and they will be working on a fix.

I received the rating prompt depending on how much battles I play.

I think that I see it always after winning some battles in a row.

I can tell you that today I have already seen it three times. Now has passed 8 hours since I played the first Battle today.

For some days, that is not an exaggeration. When we had the triple events over the weekend, I got it at least 3 times each of Saturday and Sunday.

I was experiencing it as well. Gave a 1 star review so it would stop bothering me.

Me too. When it asks you for feedback just put ‘read the forums’. There’s plenty there.

I’m about to give a 1 star as well to make it go away. I get it at least 3 times a day. If they’re going to change things so we have to log on more frequently to get the same exact rewards (4-hour refreshes and 2- hour free cards) I’d at least like to not put up with annoying pop up ads.

Did this update fix this?

I got the prompt twice on Saturday, thrice on Sunday, and once already today.

@naphomci
Unfortunately the 2.2.1 update did not contain a fix for this bug. There is an internal bug report open for this issue, and the development team are investigating and developing a fix for it as we speak.

Apologies for the inconvenience everyone.

I have already rated the game and keep getting this at least once every day. Super anoying.

I’ve gotten this request 4 times now today. It’s gotten pretty obnoxious, especially as you stated, there’s no way to permanently dismiss the request. Makes me want to rate the game 1-star just out of spite.

I didn’t rate it 1 star out of spite, but the constant nagging caught me at a weak moment. I did add a nice laundry list of my gripes with this game in my feedback to go along with my low rating. The nagging was just the straw that broke the camel’s back.

I always give nagware the lowest possible rating.

In this case, they also reset my paid account without asking so I’d give a negative rating if that was possible.