One sure sign that a player is having a difficult time is when they purchase a 5x health pack.
I hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate, hate it when my MMR gets so high that the matches are beyond challenging – they’re unplayable.
The standard incredibly stupid fix is to lose over and over again, sacrificing one’s low-end roster to lower MMR. Tanking and other methods to lose. It’s a colossally stupid game mechanic that gets no money for D3, makes the game worse in many ways, and is roundly hated by everybody.
If buying a 5x health pack could lower or reset MMR, that would save me time. That would save me hours of time playing to lose. And I’m one of the big supporters for the game. When I’m forced to play to lose, that makes me hate, hate, hate the game, and I’ll stop spending on it for days or weeks. High MMR makes the game purchases pointless, since a better roster doesn’t give an advantage, it actually penalizes the player. This means less money for D3. On the other hand, letting the 5x health packs lower MMR would give me an incentive to spend more money, since it would remove a lot of game frustration.