Rewards not received

Marvel Puzzle Quest MPQ Bugs and Technical Issues
1

Hello Team,

For the Event “Divine Champions”, I won the event : 492 points, rank 1 (lucky me for this team)
But, I just received Charles X character, and not the 3 Dr Doom icon_e_sad.gif

I’m not sure I received the HeroPoints nor the Iso8 points…

My game name is : Sebastien1974

Can you check this, please ?

Thank you

2

I created also a request through the adress https://d3publisherofamerica.zendesk.co … quests/new.

Hope the answer will be positive.

3

I didn’t receive the rewards (3 Dr. Doom, 100 coins and 5k iso) for the same tournament. Have finished on 2nd..