I grinded up to 900 point in God of lies and slapped on my 8h shield. Wake up and i have lost 150 points. Now I slept for 10h so my shield should be gone, but i logged in and i have 4h left?. There is a bug somewhere in that mess.
Contact Customer Support and explain the situation (try to unclude times if you can - and your Player ID). Unfortunately, there’s nothing anyone here can do about it.
I have heard there is a bit of latency between putting up a shield and the shield “applying” because the server’s have to process the information, however ~2 hours is way too long for that - it’s usually a few minutes.
If there was a lag in the server for any reason or what we as players would see as lag in the processing of data, it could be that you slapped the shield on… but for some people who might have had you on a node pre-Shielding, they managed to attack you before -their- end of the system processed that you were Shielded and therefore shouldn’t have been able to be attacked.
Definitely put in a ticket; you’re not alone in experiencing some weird Shield issues as other forum members have mentioned similar before, though yeah… a few hours is really strange. Make sure you include what operating system you’re on, too.
Here’s the CS ticket I sent in about a half-hour ago:
I’ve rechecked, and I have my shield icon up. I scored a defensive win, and things look good. Since I didn’t have an attack loss, I’ve benefited from being able to shield later for no extra HP.