So I notice a green arrow icon underneath the hero points icon. When I touch it, it takes me to SHEILD Resupply page and the award/supply is a question mark. What’s up?
At a certain time of day, the reward is available. Once you complete a single mission, you’ll be prompted to open the chest and see what you got.
Though I assume you’ve learned this by now…or possibly that you’ve not advanced from the question mark?