# Support email not working

**URL:** <https://forums.505go.com/t/support-email-not-working/147486>\
**Category:** MPQ Bugs and Technical Issues\
**Created:** [February 27, 2026, 10:04pm UTC](https://forums.505go.com/t/support-email-not-working/147486 "2026-02-27T22:04:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![SirLonny](https://avatars.discourse-cdn.com/v4/letter/s/977dab/32.png) [@SirLonny](https://forums.505go.com/u/SirLonny)\
**Post date:** [February 27, 2026, 10:04pm UTC](https://forums.505go.com/t/support-email-not-working/147486/1 "2026-02-27T22:04:17Z")

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I tried to email the support email address but it keeps coming back saying it doesn’t exist. It’s the same email I have always used. Please help. Even the website isn’t working. The email is [MPQSupport@d3go.com](mailto:MPQSupport@d3go.com)

Has the support email changed?

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<div class="post-metadata">

**Author:** ![Krazy](https://sea1.discourse-cdn.com/flex023/user_avatar/forums.505go.com/krazy/32/4516_2.png) [@Krazy](https://forums.505go.com/u/Krazy)\
**Post date:** [February 27, 2026, 10:06pm UTC](https://forums.505go.com/t/support-email-not-working/147486/2 "2026-02-27T22:06:12Z")

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I would try:  
[support@d3go.com](mailto:support@d3go.com)

Taken from:

> **[D3 Go! Customer Support](https://d3go.com/support/)**
>
> Need assistance for your favorite D3 game? Our Customer Support Team is available 7 days a week to assist with your questions.

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<div class="post-metadata">

**Author:** ![SirLonny](https://avatars.discourse-cdn.com/v4/letter/s/977dab/32.png) [@SirLonny](https://forums.505go.com/u/SirLonny)\
**Post date:** [February 28, 2026, 9:04am UTC](https://forums.505go.com/t/support-email-not-working/147486/3 "2026-02-28T09:04:44Z")

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Thanks, that worked 👍

Strange that the email I had used several times over the past several months didn’t work. Would have been nice if they updated the info in the Google play app.

Thanks again