Tourney reward errors and other problems

[Kahlia29]

I just placed rank 13 in a tourney and was supposed to receive 1 bronze character and 1 silver character. Instead, I received 2 bronze characters.

Also, earning a large monster heart cake will wipe out all other rewards received in that same loot bag.

No I don’t have screenshots of any of this. I would like to know when the problems are going to be fixed. I’m not the only one mentioning these problems and nothing has been done to correct them.

[fz1atkst]

I’ve had the same problems. I was supposed to receive a silver star Jake today from the Free for All Brawl but received a bronze star Jake instead. I opened a ticket in customer service regarding this problem. Regarding Monster Heart Cakes & any foods other than empanadas & pizza, I’m not able to eat them because they don’t show up on my foods screen. They only show up in the sell items screen in the shop.