whenever i select a photo to add to the help chat it basically freezes the app. cant send the photo. is this my phone or the chat?
@jredd
The team is aware of an issue where certain Apple devices are unable to attach screenshots using the in-app contact method. If you are unable to attach screenshots using the in-app contact method, you should email Customer Support instead at: mpqsupport@d3go.com
You should be able to attach your screenshots using the email method.