# VIP help! \[Solved\]

**URL:** <https://forums.505go.com/t/vip-help-solved/49244>\
**Category:** MPQ Bugs and Technical Issues\
**Created:** [April 18, 2019, 12:59am UTC](https://forums.505go.com/t/vip-help-solved/49244 "2019-04-18T00:59:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Twomp\_thaDJ](https://sea1.discourse-cdn.com/flex023/user_avatar/forums.505go.com/twomp_thadj/32/1777_2.png) [@Twomp\_thaDJ](https://forums.505go.com/u/Twomp_thaDJ)\
**Post date:** [April 18, 2019, 12:59am UTC](https://forums.505go.com/t/vip-help-solved/49244/1 "2019-04-18T00:59:08Z")

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renewed my VIP yesterday and now it’s asking me to renew again. Who should I contact. I looked in the game for like a tech support link.. please direct me to the right entity to get this squared away.

//Edited Title -Brigby

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**Author:** ![Tombstone](https://sea1.discourse-cdn.com/flex023/user_avatar/forums.505go.com/tombstone/32/3152_2.png) [@Tombstone](https://forums.505go.com/u/Tombstone)\
**Post date:** [April 18, 2019, 2:07pm UTC](https://forums.505go.com/t/vip-help-solved/49244/2 "2019-04-18T14:07:32Z")

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@Twomp_thaDJ  
You can contact Customer Support at [mpqsupport@d3go.com](mailto:mpqsupport@d3go.com). Please be sure to include a screenshot of your purchase receipt.

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**Author:** ![Twomp\_thaDJ](https://sea1.discourse-cdn.com/flex023/user_avatar/forums.505go.com/twomp_thadj/32/1777_2.png) [@Twomp\_thaDJ](https://forums.505go.com/u/Twomp_thaDJ)\
**Post date:** [April 18, 2019, 4:58pm UTC](https://forums.505go.com/t/vip-help-solved/49244/3 "2019-04-18T16:58:45Z")

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Thanx they took care of it this morning B)