I received my VIP rewards after 3 weeks today and all Booster are still based on AFR including RARE, VIP and STANDARD.
In Naltazars pack opening video he received the corrcet boosters. Did i missed something?
And: as VIP user from the very beginning I deserve something better than this. I was very excited to recieve some good non dupe cards of the new set, but now afr and previous is senseless to me with a full collection.
Hello @naabaldan,
Thank you for all the information provided, this issue will be investigated!
If you have any additional information that you consider relevant, please don’t hesitate to send me.
Rebeca.
I send in game messages and Screenshot from two accounts
My day 7 reward included the wrong booster and a dupe rare from SOI. My coalition-mate and several people on Facebook have no MID in their packs (not even listed). Tickets are being sent.
I’ve sent in a ticket.
Same here. Ticket is being sent :-/
Getting the same issue here. I bought a VIP master plan AFTER IMH was released but I am only getting boosters from AFR.
The boosters clearly say “Newest set” AFR is not the newest set.
I have the same problem.
I filled in the form but didn’t get a confirmation in the mail
Has Cs been able to fix this for someone already?
Nobody knows, and I have one VIP reward in the Inbox to be opened. Just hold it until the fix is confirmed here.
Same situation for me, hopefully, it was only for a standard non dupe booster, but it included ELD, THB, IKO and M21, but no MID card.
I’ll send a ticket.
Hey guys,
This problem has already been fixed by our team!
However, Boosters with the correct rewards will only be sent from now on. For those who have already received their rewards please contact Customer Service, they will help you with this problem.
You can submit a ticket through the app, in Settings> Help Center or by accessing this link: Contact Us — Magic: Puzzle Quest Help Center
I apologize for the inconvenience this issue has caused.
Rebeca.