# What is the customer support email address?

**URL:** <https://forums.505go.com/t/what-is-the-customer-support-email-address/147977>\
**Category:** MPQ General Discussion\
**Created:** [April 19, 2026, 7:36am UTC](https://forums.505go.com/t/what-is-the-customer-support-email-address/147977 "2026-04-19T07:36:57Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Grantosium](https://avatars.discourse-cdn.com/v4/letter/g/e480ec/32.png) [@Grantosium](https://forums.505go.com/u/Grantosium)\
**Post date:** [April 19, 2026, 7:36am UTC](https://forums.505go.com/t/what-is-the-customer-support-email-address/147977/1 "2026-04-19T07:36:57Z")

</div>

[Mpqsupport@d3go.com](mailto:Mpqsupport@d3go.com) rejects my emails.

It’s not a big deal, but the 6 levels that disappeared off my Spider-Horse between Friday morning and Saturday morning should really be put right.

While I’m at it, I would also like to address that I’ve now cleared out the Marching Agents vault only using 38 tokens and still not received a Lin Lie. I have a spare token I can’t currently use and even if I can use it post event, it isn’t guaranteed to be Lin Lie.

---

<div class="post-metadata">

**Author:** ![Scofie](https://sea1.discourse-cdn.com/flex023/user_avatar/forums.505go.com/scofie/32/9045_2.png) [@Scofie](https://forums.505go.com/u/Scofie)\
**Post date:** [April 19, 2026, 8:06am UTC](https://forums.505go.com/t/what-is-the-customer-support-email-address/147977/2 "2026-04-19T08:06:00Z")

</div>

I think the mpqsupport email has been lost. Didn’t work last time I used it either. Just “Support@” works though.

---

<div class="post-metadata">

**Author:** ![Daiches](https://sea1.discourse-cdn.com/flex023/user_avatar/forums.505go.com/daiches/32/5515_2.png) [@Daiches](https://forums.505go.com/u/Daiches)\
**Post date:** [April 19, 2026, 10:05am UTC](https://forums.505go.com/t/what-is-the-customer-support-email-address/147977/3 "2026-04-19T10:05:18Z")

</div>

Same as always:

[Support@d3go.com](mailto:Support@d3go.com)

---

<div class="post-metadata">

**Author:** ![Grantosium](https://avatars.discourse-cdn.com/v4/letter/g/e480ec/32.png) [@Grantosium](https://forums.505go.com/u/Grantosium)\
**Post date:** [April 19, 2026, 10:47am UTC](https://forums.505go.com/t/what-is-the-customer-support-email-address/147977/4 "2026-04-19T10:47:28Z")

</div>

Thanks, I re sent my email and got an automated acknowledgement.

It’s surprising (or at least it should be surprising but it takes a lot more to surprise me these days) how difficult it is to find that either in game or from the forum.

---

<div class="post-metadata">

**Author:** ![bluewolf](https://sea1.discourse-cdn.com/flex023/user_avatar/forums.505go.com/bluewolf/32/24638_2.png) [@bluewolf](https://forums.505go.com/u/bluewolf)\
**Post date:** [April 19, 2026, 11:58am UTC](https://forums.505go.com/t/what-is-the-customer-support-email-address/147977/5 "2026-04-19T11:58:39Z")

</div>

So which address did you use? The [support@d3go.com](mailto:support@d3go.com) one?

---

<div class="post-metadata">

**Author:** ![Grantosium](https://avatars.discourse-cdn.com/v4/letter/g/e480ec/32.png) [@Grantosium](https://forums.505go.com/u/Grantosium)\
**Post date:** [April 19, 2026, 3:58pm UTC](https://forums.505go.com/t/what-is-the-customer-support-email-address/147977/6 "2026-04-19T15:58:03Z")

</div>

Yes, the support one that was suggested.