I may have missed this somewhere and this conversation comes up with every new set but, the ZNR exclusive cards are now available in my saved up non dupe VIP boosters but not in my saved up non dupe standard boosters. Was this planned? Or is it an error?
@Marcela , looks like this issue is back
Here’s the quote from the issue resolution:
Hi everyone,After talking to the production team, I managed to get them to consider all the arguments from here and change their final decision:
From now on the former Exclusive Cards of a set will be added to all Boosters that contain cards from that set after the release of a new set.
It is the same procedure as the regular Boosters of the former newest set, in this case, IKO.
VIP and Standard Boosters subsequently acquired after the new set release will also contain the former Exclusives.
Summing up, whenever a card loses the Exclusive tag (becomes a regular card), it enters ALL the Boosters that contain cards from that set. The Data Push to fix this will be probably available tomorrow. I will keep you informed.
Thanks for looking into this Marcela.
Also, for some reason, exclusive rare cards from ZNR are not available in the Zendikar Rising Set (Bonus Rare Card) packs from Zendikar Expeditions events.
Waiting for the fix.
Thank you.
Definitely seems like some sort of bug. While there are no Exclusives available in the single rare pack of standard non-dupes, the 5 card non-dupes does have Lullmage Mentor available. It is the only card of roughly 36 exclusives available in the non-dupe packs.
I was disappointed with not getting the exclusives in the standard packs. I had like 5 of them just to pick up most of the exclusive rares. I have a couple of stored vip packs for the mythic, but I have to get all of the rares first.
Kind of wish they made it clearer, I had read the post mentioned above and saved my gems accordingly. I would have kept 30k orbs if I knew my standard packs would not yield the former exclusives like the vip packs.
I believe they are supposed to @spellsmasher hold off and see if we get any response from @Oktagon_Support before losing heart. It still seems to me like a bug given the incident with Lullmage.
The former zendikar exclusives now show up in the card pool for the non dupe standard packs however when I opened one it gave me an m21 duplicate.
Hopefully they are rolling out a fix soon
I see them now too, seems they are working on things on the backend.
Maybe unfortunate for me, I have already opened the packs, not having the cards in the collection interferes with collecting the next set. e.g. new VIP & Standard packs. Which because of an odd bug in the subscriptions I got all of my subscription packs at one time (apparently if you pause your sub for a couple of months, effectively dropping you down a level, for me I went from VIP 9 → VIP 8, once you subscribe again it gives you all of the awards for VIP 8. Though even this did not work out all that well since I am still have to collect quite a few common/uncommon before opening the new packs, but now I have the added encumbrance of getting 12000 more orbs to craft cards that I thought I would already have gotten from saved packs. But the good thing is 12K orbs is usually not too hard to save up.
If this is due to a bug on their end you might get some compensation by filing a support ticket. Since they were non-dupes it might not be a 1 to 1 reimbursement, but you should get something. We have a few people in our coalition filing tickets. I will update you if I hear anything back from them.
Cool, thanks. It is good to know. I should file a ticket for this.
Hi guys,Sorry about the delay in coming with some news.
The fix for this issue was already done.
Could you check again and give me feedback?
We apologize and appreciate your patience,
Marcela.
Nope I got another m21 rare
Hey Marcela,
Was the fix for including them initially or a fix for including them once they were shown as available? I believe after people were able to see them as viable cards from the packs they still weren’t getting them. I am about to refresh my app and check a pack or two.
Thank you for your responses and for the work you and your team are doing to resolve the issue.
Sorry, the former exclusive cards show up in my standard non dup packs now, I cracked one and got all dups.
Rare pack awarded a dupe but I have 10 missing from my collection. Ticket sent in to CS.
Why does this happen every set release?
Yeah, this is even worse now because visually, it would appear like the exclusives are now available, when in fact, they’re still not there. A number of my coalition mates were “tricked” into opening their boosters they saved prior to KHM dropping, only to be disappointed. I don’t want to keep pinging Marcela because she has been working hard to get it fixed for us, but I hope she’s following this thread and can alert the dev team soon.
@Oktagon_Support
Players report that issue hasn’t been fixed completely.
You can see former exclusives in the card list through “View cards” but you still can’t pull those cards from said pack.
Please confirm that ALL packs contain former exclusives from ZNR and those exclusives not only visible in the card pull but can also be pulled from those packs.
As I understand If i open all saved packs and get ZERO FORMER EXCLUSIVES there is going to be NO COMPENSATION.
I need confirmation that ALL ZNR and other packs are working according to your assurances and guaranteed to contain all former ZNR exclusives and not just appear in the card list as a form of elaborate mockery.
Thank you.
Beware!
Don’t open packs in search of former ZNR exclusives. You might get ZERO exclusives since those cards are only visible in the list of cards and are not possible to get by opening certain packs. For a time just WAIT fort the confirmation that everything works properly.
First confirmation you might have seen on the forums is FALSE.
Here it is:
Hi guys,
Sorry about the delay in coming with some news.
The fix for this issue was already done.
Could you check again and give me feedback?
We apologize and appreciate your patience,
Marcela.
Players keep reporting wrong pack behaviour after this message was published on
25 February 2021, 23:10 and on
25 February 2021, 23:09
The development team has uploaded a fix and the issue should be resolved by now. If the issue persists or if you need any further assistance, please get in contact with the Support via the Help Center in the Settings screen. This way the team can keep track via your User IDs and will get back to everyone directly.
Thank you all for your patience and have a great weekend!