07/26/2024 - Cannot Log In Using Android

Magic: The Gathering - Puzzle Quest MtGPQ Bugs & Technical Issues
1

When I try to launch the game, the app starts, but hangs at an Error stating “Unable to connect to game server. Please check your internet connection.”

Occasionally, I can get into the game, but the “Unable to connect to game server. Please check your internet connection.” returns, and makes the game unplayable.

I have rebooted.

Phone Info:
I’m using a Samsung Galaxy S20 Ultra, with Android 13, and Kernel 4.19.113.-27095354, with no available system updates.

Magic the Gathering Puzzle Quest Info:
Client Version: 6.7.0.100988
Data Version: 6.7.0.101043 (0)
Server Version: 6.7.0

2

I’ve been having similar issues on iOS - sounds like it’s a global issues.

3

I have the same problem…

4

Two players in my coalition have also reported issues on Discord, and I am unable to log in. Galaxy Tab S8 + running Android 14.

5

I tried uninstalling and reinstalling and the error persists.

6

Same to me.
I played this game almost since the beginning, but I’ve been reducing my play time considerably lately. And this kind of issue doesn’t help…

7

I just managed to get in, at least enough to claim my daily reward, free booster, etc. I had to hit “Retry” a couple of times, but things might be coming back online…

8

Not just android though. IOS here. Tried to just click through the “errors” but when I got to my Home Screen my level was all messed up so I logged out. Coalition events have been so full of bugs and last minute changes lately. Your content is sweet. Execution…meh.

9

Same issue here. Not able to click through with Retry, never get past the error.

10

Ditto. Android.

11

@SeditiousCanary - for your own sake, please do not post your UID on these forums. I recommend that you remove it immediately.

12

Cannot log in.

13

same here

14

Same. It’s been like this for the past 11 hours at the minimum. Not able to logon, so not able to claim daily rewards, free booster and finish the Following the Clues event. Not happy.

15

Right now it was finally possible to login, but just like last night and early this morning, there were lots of error messages to dipose of. Last night claiming the free booster took several failed attempts. Maybe it’s not just login that is faulty right now.

16

I got in (with loads of error messages) and played a few matches, but then it lost the connection again

17

Hello. I have the same problem too. I’m even afraid to start a match during the event)
And there all the time, and from time to time, an “error” sign appears, and so on. I hope they fix it…
But for some reason it took so long…

18

Having the same issues as everyone else. Difficult to get logged in and error messages when attempting to do anything.

19

I had the exact same issues since yesterday. During a match in Duets of mana I turned off my wifi on my phone and switched to data; that just gave me 15 minutes of no issues at all. Curious to see if this works for others as well.

20

I got in 30 mins ago, but now it is impossible to connect. It is impossible to play any matches, because of the many SWW-errors. From past experience I know SWW-errors equals lost nodes and no prizes.