Hi Mike. Can concur I’m in the same situation as you and I’ve sold Silver Surfer. I’m really glad I’ve found someone in the situation I’m in and sorry it’s hit you too.
I’ve informed D3 Support about this issue and have gone round and round and round in circles such as this:
PvP scaling is primarily affected by your own performance. The ranking that you achieved in previous events, combined with your ranking in the current event, determine the majority of the players that you will face. The event Time Shard that you select will also play into the scaling, as it changes the pool of players that you can play against based on who else chose this Time Shard."
My response:
Ok, so I’ve hardly scored anything in PVP for the last few months which means I haven’t placed high in events, have an extremely low ranking in the any new event I play in. So how does that determine that I should be grouped in with ultra high ranked characters who I cannot beat. Unfortunately this doesn’t make sense. I’m not even getting 300 points in a PVP event. I think I’ve achieved 800 points once since I’ve started playing and cannot remember the last time I earned a 3* cover in a PVP.
This all seems to tie in with when I rostered Silver Surfer…
Sorry folks, this doesn’t add up at all."
You have not answered this question at all. If I was absolutely killing PVP I could understand why I was grouped in with these players. I’m not.
I shall try to spell this out as simply as I can because I don’t think you understand me.
I have never achieved 1000 points in PVP at all.
This means I’ve never hit 1300 points.
I’ve never finished 1st or 2nd.
I cannot remember the last time I was competitive in a PVP match as the players I face are so highly levelled they beat me comprehensively.
I cannot remember the last time I got a 3* character in a PVP event.
I cannot remember the last time I hit 300 points for the token in a PVP event.
They got back to me with this classic:
“We deeply apologize for not including the information that relates to PvE scaling and only giving information on PvE scaling.”
So you apologise for not including information that relates to PVE scaling and only gave information on PVE scaling? Did you mean to type PVP in there somewhere? 
Basically, it is of my opinion that the game experience has changed negatively for me since I got a 5* character.
I will not ask any more questions as I feel we are going around in circles - I’ve stated that I am not placing high in PVP events nor am I unlocking 300 points in PVP events to get a PVP event token. My rank in PVP events is extremely low as I cannot play it so unfortunately I do not understand how I can be match maked with guys with max level rosters based on all the things you have explained. How can being thrown in with max level players be appropriate for my game level I simply do not know.
If I had several 166 max characters I could understand - then I’d be competitive and not get my arse handed to me each time I play.
I will simply ask this question:
My game experience has deteriorated since I rostered Silver Surfer. This is not helping me play the game or enjoy it. I would like to sell Silver Surfer - but can I have it on record that I can have him restored to my roster at some point in the future - I need to see if PVP gets back to the level it was before I rostered him - I need to enjoy playing the game again guys.
If it doesn’t change after selling Silver Surfer, can I then ask you to restore him for me at some point in the future please?"
After receiving this:
Thank you for contacting D3 Go! Customer Support.
We are truly sorry for any inconvenience that has been caused to you, and are thankful for the feedback you have submitted.
We take our customer’s feedback very seriously and we will certainly discuss it with the rest of the team and take it into consideration.
If you would like to submit further feedback on the subject, as well as stay up to date on current and future information, please visit the forums:
https://forums.505go.com/
I have personally added your feedback to our database. If you have any further questions or concerns, please feel free to contact us again.
We are unable to restore any characters sold from your roster. You may sell your Silver Surfer (Skyrider) if that is what you would like to do, but please note that we will not be able to restore the character to you.
I’ve sold him.
I’ve managed to score 300 points in a PVP again.
Draw your own conclusions…even though silver surfer “does not affect PVP difficulty”…I know where I stand here 