Combined Arms: no individual prizes??

Marvel Puzzle Quest MPQ Bugs and Technical Issues
1

I got only Alliance rewards, what happened?

2

I also experienced this/lack of sp reward…although, I jumped the gun and already sent in a ticket to support…Maybe should have hit refresh one more time before I hit send on that email… icon_redface.gif

3

Same here (Steam player), but it might arrive later… (although individual usually goes first, and the result sheet doesn’t announce rewards as about to come anymore).

4

the same. only alliance reward.

5

My worry is that the results don’t show as “rewards pending”. I only got the alliance too…

6

Same thing happened to me with Season 6. Here’s my post about it: https://forums.505go.com/discussion/17578

7

same bug here

8

Yeah, last time we had to wait a while for rewards it at least said “reward pending”. I didn’t get any rewards either and the icon doesn’t have that message for me.

9

I have the same problem on Steam version - did get alliance rewards and no sight of personal awards at all.

10

posted in the PvP thread as well:

https://forums.505go.com/discussion/17592

EDIT: I sent the ticket to:

support@d3publisherofamerica.zendesk.com

in case anyone needs a contact…

This email responds with an auto-reply to let you know it was received.

11

Red Names: A “we’re aware of the delay and we’re working on it” would do a lot for people right now.

12

same for me icon_e_sad.gif

13

the same for us (police academy alliance). only alliance reward.

14

Same here. Alliance reward, no personal. Hopefully it’s just a delay.

15

I PM’d Hi-Fi; he said they’re looking into it.

16

Had this too, but last week I got my personal rewards for an event first and about twenty or so minutes later I got the Alliance rewards.

I’d say give it about two hours and then contact Customer Support.

17

Hi all,

We are checking into the issue and will update you with any further information as soon as we can.

You may want to hang tight and not put in a Customer Service ticket just yet. I’ll keep you posted.

Thank you!

18

[quote=“David [Hi-Fi]
Moore”]
Hi all,

We are checking into the issue and will update you with any further information as soon as we can.

You may want to hang tight and not put in a Customer Service ticket just yet. I’ll keep you posted.

Thank you!
[/quote]

Thanks for the friendly update.
Always fun for you guys when things go unexpectedly wonky, eh?

19

Never a dull moment. icon_e_biggrin.gif

20

I thought I’m the only one who missed out the individual reward of this event.
Thanks for this posting & the info!