But I read that since 5* swaps are going away we have a short window to also turn 5* dups into usable covers for our primary 5*.
So what’s the procedure here in terms of the letter you write and what you need to include in the letter (my account info and which character presumably as a minimum). In my case I have Black Bolt at 5/1/2 and my dup Bolt at 1/0/0. Do I get to ask for the Black cover?
I guess I’m asking the vets if there is a standard ‘form letter’ type thing I need to send in and anything I need to reference regarding this merging of duplicates.
I’m in the middle of it. When I wrote them, I listed the exact build of the duplicates I wanted broken down, my in-game name, and I referenced Brigby’s original forum post. They will send you an email back telling you to sell them. Once you do, you reply back, and then they’ll credit you.
I would simply tell them the cover (character and color) that you have rostered, and that you would like to convert it to a cover that can be saved.
They will not allow you to convert the saved cover to a different color; what they are doing is allowing you to retroactively used the saved cover feature for duplicate rostered 5*s.