Brigby
September 26, 2018, 5:26pm
21
Brakkis:
Thanks for the info Brigby.
Follow-up question then: How and where do those of us who got in to the beta discuss the event and any issues we find with it in order for them to be handled? Utilizing just the in-game ticket system is not good design.
Great question! I’m personally not sure. The beta is something that Oktagon has been taking the lead on. My guess is they’d send some sort of feedback form out to everyone after an event ends, but that’s just speculation on my part, so take that with a grain of salt.
Having said that though, I’ll ping them on that during our meeting today, and see if they have any insight.
madwren
September 29, 2018, 2:21am
22
Brigby:
Brakkis:
Thanks for the info Brigby.
Follow-up question then: How and where do those of us who got in to the beta discuss the event and any issues we find with it in order for them to be handled? Utilizing just the in-game ticket system is not good design.
Great question! I’m personally not sure. The beta is something that Oktagon has been taking the lead on. My guess is they’d send some sort of feedback form out to everyone after an event ends, but that’s just speculation on my part, so take that with a grain of salt.
Having said that though, I’ll ping them on that during our meeting today, and see if they have any insight.
Any update on how beta testers are supposed to communicate?
Froggy
September 29, 2018, 9:09am
23
@Brigby do beta testers send you pms over the forums on bugs encountered? Or do we send in tickets? This is probably the first bug to resolve on the beta test - means of communication.
Theros
September 29, 2018, 7:04pm
24
Where do we give feedback for the beta? Or do we just pm @brigby
bk1234
September 30, 2018, 12:43am
25
[MOD MIC ON]For the time being please send tickets and keep notes of any bugs or Q & I’s — please do not PM Brigby, Lakestone or Oktagon_Dainae
stikxs
September 30, 2018, 8:38am
26
My issue: I had to spend too much time in other events this weekend.
bk1234
September 30, 2018, 8:34pm
27
You all should have an email from Oktagon with a feedback form and support address.
Dobby
October 2, 2018, 1:26am
28
Have they not sent some of us an email? I didn’t get one? I got an admittance one, tho!
We did get the email and a feedback form. It came a few hours before the end of the event.
The link in the email does not work
bk1234
October 2, 2018, 5:37pm
31
You can send them a support email to the address in the email. Make sure to use the indicated subject.
bk1234
October 2, 2018, 11:00pm
33
stikxs:
Cat typing detected!
This is what happens when I use too many other than English keyboards
How long till they send you a email as still not gotten one yet