Healing packs not working

[Krazy]

@SirLonny

won’t let me try to use another pack

as hariseldon904 correctly said, have you read this:

Rebalanced characters - including those from pre-344 release (e.g. Green Goblin (Norman Osborn)) - should no longer have health or healing issues:

Taken from:

Marvel Puzzle Quest R345 Release Notes (Week of Aug 17th)

[MPQ_PatchNotes_1200x628_R345] Performance Improvements We have continued to maintain our efforts on generally improving the performance of MPQ. For 345, we focused on what could be done to improve the initial load time, as well as attempting to reduce the number of softlocks and crashes the game experiences. Optimizations to improve the initial load speed We found that there were inefficiencies in the initial game loading, so we have utilized some more efficient and modern techniques for h…

I am going to assume that “fully ascended Spider-Man” is the one you had issues healing and not “Venom , Natasha”?

Personally I would take not healing, over being knocked down from Level 550 to Level 450.
Yes that happened To Spider-Man in the original r345 update.