Its been 2 days now since anything was said

Marvel Puzzle Quest MPQ General Discussion
1

So im guessing nothing will be done for the people whos PVP and PVE was cut short cause of the server outage last friday. I usually grind in the last 2 hours of both. PVE ended at 3 (sever went down at 1 meaning anyone who played before 1 got an advantage in the PVE) same with the PVP ended at 4 whoever played before the server crash got at as well.

was knocked out of getting iron man yellow cause could not grind to the final reward, knocked out of top 150 for rogers and any covers for the pvp and not counting on lost of HP

was just wondering

2

Iron Man yellow? And nothing of value was lost…

3

I am honestly very dissapointed that the PVP wasn’t taken care of in any way shape or form yet. Hopefully they prove me wrong and do the right thing

4

Remember the four tokens and 100HP handed out for “server issues” ? I have a feeling those were meant to cover everything, not just Ultron.

5

3 days now.. be nice if a mod would at least tell us of they heard of anything

6

https://forums.505go.com/discussion/29120

What do you mean that isnt enough?

7

talking about ultron stage 2 im talking about the PVE and PVP that were effected. Just wondering do they think we will get anything or nothing

Also waiting to see if the system crashes tonight at 8pm est when they put up fridays PVP with new Boosted people. wonder how if the system can handle 2 different sets of boosted people. for PVP

8

Every Friday you have two different characters boosted. That there are 12 instead of 1 won’t really matter, any more that it matters when PvEs are running concurrently with two different sets of rosters.

9

48 hours is the min time to post a missing persons report

10

still not a peep.

i still have not got the QS cover and when i reported it CS goes

If you did not earn it we cant give it to you WTF

11

CS is a joke…https://forums.505go.com/discussion/29190

12

well the weeks up and still nothing

Did hear that the 2nd round ultron stuff goes out tonight..

13

My previous comment was facetiously suggesting they thought it was all one issue and that their compensation plan covers it all. Sadly, that that is their stance was confirmed by their post (here).

I concur with you that its inadequate. In the PVE that was running I missed the last 2h24min of a sub, which dropped me from 7th (and the only one who hadnt started my sub grind) to 23rd. I was never able to get higher than 14th again. For the PVP, I had planned a late push but I was never able to get in. Im not torn up as I hated the event, but it goes down as the only PVP Ive skipped completely since I started playing the game in October 2013…

And to address the second part of your post…still havent gotten my 10-pack. Not that I really care as I didnt pull anything useful from ANY of my Ultron tokens.

14

where do you see nothing will be given from that post. I think its total bull they dont even have the balls to say nope noone gets anything all we here is O maybe we say something tomorrow

15

They have already given out what they were going to for the Round 1 issues (covers) and server issues (tokens) so the only thing left is really Round 2…and that post implicitly says that if you werent on Round 7 you wont get anything.

16

im talking about what is going to be done for the people whos

PVE, PVP and seasons were screw cause of the outage. Back on May 1 they go o we will deal with ultron first and we will start looking into this week. Monday comes o we still looking into it, That was the last of it, until they go

LOOKIE LOOKIE A new person, hopefully all the lemmings will forget about how we screwed them and just keep giving us cash

17

they said to me R75 fixed the problems w/ Earth’s Mightiest Heroes/Combined arms so no compensation(I know that’s not season but I hope you get my point)

18

how could R75 fix not being able to grind in the last hours of the PVE while other who log on before the crash was able to?

19

Not trying to provide an excuse, just highlighting what they seem to be saying. Its just D3 being D3.
As I said, I think above, I was top 10 in the PVE before the crash with sights on top 5 or 2…After grinding the next two refreshes and only getting to 14th, which was a ways below 10th, I just took it easy and ended up 24th. Would have been nice to be T2…

20

that’s what they said…https://forums.505go.com/discussion/29190

D3PA Customer Support (AG) (D3Publisher)
May 8, 12:01

Greetings Branford,

Thank you for contacting D3P Customer Support.

Our apologies for any confusion, we would be happy to elaborate for you.

First, we address tickets individually, and requesting us to reply to multiple issues within one ticket will either cause misinformation or something may be overlooked, which we wish to prevent. We have responded to your other ticket, please reply in that one regarding that issue. Or, moving forward, submit one email with multiple issues, which will also expedite our processing time for you.

In this ticket, we were explaining that the odd “seed team” issue in the Combined Arms PvP event was a known issue that should have been corrected with the R75 update. Did you already update your app? If so, did you encounter this in any other event?

Many questions can be answered by visiting our helpful Marvel Puzzle Quest FAQ at: http://www.d3publisher.helpshift.com

If you require further assistance, please do not hesitate to contact us again and it will be a pleasure to help you.

Best Regards,
D3Publisher Customer Support Team (AJG)

And this is what they said about server issues/PVE:

D3PA Customer Support (JN) (D3Publisher)
May 6, 16:34

Hello D3P Customer,

Thank you for contacting D3P Customer Support.

These are the items we were referring to in this email. The gift you were sent was offered as compensation for the issues you experienced throughout both rounds (you’ll notice these were Round 2 Tokens). If you are dissatisfied with this offer, we can escalate your ticket to the developer for consideration. However, keep in mind that since you have already been provided compensation for these issues, we cannot guarantee that anything beyond this will be offered, though we will certainly request that a one-time exception be made. How would you like to proceed?

If you require further assistance, please do not hesitate to contact us again and it will be a pleasure to help you.

Best Regards,
D3Publisher Customer Support Team (JDN)