Not receiving gifts

The problem :

There are 4 of us playing the game, and sharing the available gifts through facebook. From 3 of us we are receiving the gifts without problem. From the 4th person we receive about 1 out of 10 gifts. We can see it on facebook, that we have a request from her, but when we log in the game there is nothing from her.

Any ideas how to fix it? I have sent a message through the envelope icon from the game about a week ago, but still haven’t got any answer…

The icon is busted. Use the email link in the sticky thread.

And I thought they fixed this.

I wasn’t receiving any yesterday then I got a blast of like 10 out of the blue last night at about 1 AM CST.

I have been playing daily about 2 months, the only ppl they let me send gifts to dont play and those that do nvr show up, plus I have nvr ever recieved a gift from FB freinds, linked my fb to ipod 5 over a month ago. Am I doing something wrong or missing something? Would love gifts, then I could rule this game.