My Alliance has been in transition, with several old members moving on. Since the end of Season 9, several people tagged “commander” have gone inactive. We’d like to remove them for new recruits, but a commander can’t kick a commander. Is there a way to remove them that I am not seeing?
Try contacting Customer Service.
The commander that started the alliance needs to contact CS and ask them to demote the other commanders and then they can be kicked by any remaining commanders.
If the players are completely inactive, you can usually get them removed by filing a support ticket. Look in the “help” section of the settings menu to open a ticket.
However, support is generally unwilling to remove commanders that play, but do not maintain standards set by an alliance. The only options if this becomes a problem and support can’t intervene are to either get the commander to leave willingly or to have all the other players leave the alliance and go to a new one with fewer or more trusted commanders.
The ability to remove commanders has been requested by players, but devs haven’t made any promises.
I know this worked in the past (my former alliance did it when we had 20 commanders), but I think they’re stricter about checking for activity now.
I’ve PM’d ICE in the past about this issue when CS wouldn’t do it and he was willing. So that may be an option.
Alliances don’t cost hp anymore. Everyone decide on a new alliance name and then coordinate moving all active there within a reasonable time frame. It’s inconvenient, but better than being saddled with the inactive commanders or being at the mercy of cs.
It still costs 2500 ISO, but you can probably make that up in a few events with a stronger set of players. Still, it’s not something you want to have to do repeatedly.
yes, you should learn lesson and have a limited number of commanders.
2500 iso can be recovered quickly with lr seed teams.
Silly question, but where can I contact CS (unable to find info anywhere)?
If you open the setting menu in-game there’s a “Help” button, or, there’s a link in my sig. 