Opened a support ticket on the 20th and have not recieved any support
Sorry i dont know why this posted 3 times.
While you are not meant to discuss support tickets here, your obligation only applies if the company is meeting theirs. It’s a “mutual obligation” situation.
@Gormhaus I’m sorry to hear that you haven’t received a response back from our Customer Support team yet. Do you have the reference number for it? If you can message me that number, I’d be happy to take a look at your ticket, and see if there is anything I can do to help.