For more information, follow our FAQ: Known Issue: Log in Issues after playing Temporal Collapse [01-07-2026] — Magic: Puzzle Quest Help Center.
It will be updated when we have more to share about this issue!
Update: players that faced the issue must have their access restored already. Compensation for the time they were locked out of the game is underway.
Also, we were able to find what went wrong (and why the issue did not happen in our tests), so the event must be back soon. 
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@Magic_PQ_Support_Team
But I did not receive compensation for this.