Known Issue: Support@d3p.us Email Currently Unavailable 4/14/17)

Marvel Puzzle Quest MPQ General Discussion
1

UPDATE 11:30 AM PDT - 4/17/17 - This has now been fixed and all customer support communication channels are working. Thank you for your patience!

Hi Everyone -

I wanted to share a note that one of the email addresses that some players reach out to us for customer support is currently unavailable. If you normally email our customer support team via support@d3p.us, we ask you to reach out via mobilesupport@d3p.us or via the in-game FAQs for the time being. We expect this issue to be only temporary and will make an announcement when support@d3p.us is available again.

Thank you.

2

Ty for the communication about not being able to communicate. lol if that makes any sense:)

3

My faq screen has been like this for last 2 updates. This gonna be fixed anytime soon?

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4

We are working with Helpshift in fixing the in-game FAQs as we speak. The web version of the FAQ can be found here for now - https://d3publisher.helpshift.com/a/marvel-puzzle-quest/

5

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I know they are working on it, but we have to make fun of it.

6

So is this actually fixed or do we just not care anymore?