If you purchased said hero points, it’d be more than $20. It’s worth a polite email stating the accident and that you desire to have the HP back. About as much effort to post here.
I remember reading that early on, the controller for UAVs have the ‘self destruct’ button next to the ‘fire missile’ button and there’s no confirmation box on whether you want to self destruct too, and hitting that button instead of ‘fire missile’ can cost you a few million dollars.
It’s obviously a bad design to not have a confirmation box for money purchases, but it’s hardly the only game that does that. This sounds like a reasonable case to ask for a refund. If they don’t refund, then feel free to complain about it.
Wow you really don’t get how it is unethical to not ask for confirmation when people are buying something in a game? An accidental click and your currency is gone and it is the users fault really? This is bound to happen and they very well know that.
I think a whole mess of games do that already, and it might be just out of sheer laziness. Or, it’s more like ‘hey we don’t have to do more work and make more money, what can possibly go wrong?’
This happened to me before too but only for 200 HP. I actually do think they hope for this mistake as to increase the HP usage which would make ppl spend money. I sent a request in and didnt even get a reply. Garbage.
This is the first one I have seen and I have played a ton of games maybe this is a new tactic for phone games. Regardless it is unethical. The coding is easy as hell so there is no excuse for it.
Literally every game can be accused of doing this. In WoW there was a vendor that sells you junk for insane prices, and while he’s probably meant to be a joke, he doesn’t give refunds either if you really bought the overpriced junk he’s selling. You can easily argue with the wide secondary RMT that this costs you real money to buy the junk.
Back in EQ1, the fastest horses probably cost around $100 at the going rate for in game currency and it’s no secret that people are buying them up on the RMT market. There’s no confirmation box and there’s no refund, so what if you bought the wrong one? Then you’re missing a lot of currency and I know a lot of people did. They eventually did put the ability to refund, and I’m pretty sure they weren’t trying to see what sucker was going to accidentally click on the wrong horse and spent his in game life savings, but that they either didn’t think about the issue or was too lazy to put a confirmation box and/or a way to refund your purchase.