I tried to recover my account by connecting to Facebook, but it didn’t work. it found my account, but I think it’s overwritten it with a new game. I’ve tried contacting support about this but my email bounced back!
Did you email:
support@d3go.com
Tell them you old in game username and alliance name and supply a screen shot of your options page (the area that shows up after you press the cog icon) for your current new account.
oh I tried emailing mpqsupport@d3go.com, I’ll try it again without the “mpq”!
It doesn’t help that in multiple places they list the email address that doesn’t work.
So can’t blame you.
It isn’t hard to have email aliases (automatically forward to support)
I updated all the articles I could find that had the MPQSupport@ email, to now just show the support@ email
Apparently you can’t edit really old messages. (ones posted in May)
MPQSupport@505go.com
is who you should email now.
Here is the notice of the email change from August:
DANG IT, I THOUGHT I WAS ON IT!! ill fix asap